Our Core Values

Integrity:
We run our business with honesty, transparency, respect, and accountability. We make sure to communicate fairly, clearly, and effectively, treating all guests and team members with care and valuing diverse perspectives.

Manaakitanga:
We embrace the Māori value of hospitality by showing respect, generosity, and care to our guests and each other.

Innovation:
We are always looking for new ways to enhance our guests’ experience and improve how we operate, while promoting sustainability whenever possible.

Excellence:
We aim for top-quality service in everything we do, from food prep to customer interaction. Consistency is key, and we achieve it by sticking to our systems, procedures, and standards.

We truly invest in our people because we believe that our success comes from supporting everyone in our business and inspiring them to make things happen.

When you join us, we’ll share the methods we use to run our business, making it a fantastic learning opportunity for your career journey.

Here’s what makes working with us at The Apple Shed more than just your regular hospitality job:

Open Book Management (OBM)

We run our business with an open-book approach, creating transparency by sharing key numbers with everyone on the team. This breaks down barriers and encourages everyone to get involved in decision-making.

Our weekly 'huddle' is where we manage the business, and everyone is welcome to join.

We teach you how the finances work and show the team how they can make a real impact on our success. We treat our staff like trusted partners, and when we reach our goals, we celebrate with bonuses!

Performance Incentive Programme (PIP)

Every team member has access to the important numbers, and during our weekly meetings, we set our revenue goals together. When we hit those goals, everyone gets a pay-out! Our managers also have separate monthly targets, and they earn an additional bonus when those are met.

To help everyone stay on track, you can check the company’s performance in real time using Loaded, so everyone knows what we need to do each day to stay on budget. With teamwork and great communication, we consistently achieve our targets!

Professional Development

At The Apple Shed, developing our team is a top priority! We’re committed to supporting our staff in finding ways to advance their careers with us. Through training, we aim to unlock everyone's full potential and drive the continued success and growth of The Apple Shed.

Alongside on-the-job training, we also invest in external courses, and we encourage our team to bring us their ideas for personal development. We're excited to help you grow!